Two year fixed price promise FAQs

Is this offer available for all landlord insurance products?

Yes this offer applies to all our landlord products including contents only and multi-property.

Is the fixed price promise available to existing landlord insurance customers?

This is an offer for new policies, so if a quote was obtained and taken up during the 2 year fixed price promise offer, then yes you would get it.

Can I get the existing customer discount if I have a 2 year fixed price insurance policy?

Yes, as an existing customer you will be entitled to a 15% discount on any other new insurance policies you buy from us. You’ll also get a 15% discount for every additional property you choose to insure with us.

What happens if I need to change my policy details during the fixed price period?

You can amend your insurance policy at any time including change of address or tenant occupancy. Provided we’re still able to offer you cover, we‘ll give you a new price and fix this for the remainder of the 2 year offer period.

What happens when the 2 year fixed price promise ends? Will I see a price increase?

Your premium will be calculated on current insurance rates at the time your new quote is generated.

Do I have to renew my policy after the first year?

If you choose not to renew your policy at the end of the first 12 months, there won’t be any fees applied.

If I make a claim in the first year, will I still get the fixed price in my second year?

Your claim won’t affect the price you pay at your first renewal. However certain types of claims may prevent us from being able to offer renewal based on our standard eligibility.

When I renew at the end of my first year, will I be sent my new documents?

Yes, you'll receive your documents when you renew for a second year.