The security of your personal and financial details is important to us, which is why this website uses 128-bit encryption that utilises SSL (Secure Sockets Layer).
It works by automatically scrambling the information you send over the web so it is meaningless. Once it arrives, we have the key to de-scramble the words.
When you fill in any personal information or payment details, you will be in a secure area of the site. You can check this by looking for a padlock in the bottom corner of your web browser and that the web address starts with 'https:// - the letter 's' stands for secure. When you send your information over the web, it will be encrypted to protect anyone from reading it.
In some instances the web page may not display https:// or a padlock – this is often the case with websites that use framesets. You can still confirm the security settings on these pages by right-clicking on the page and selecting 'properties'.
If the page is secure the address line will begin 'https://'. If you are using a Firefox browser then you will need to select 'This Frame > View Frame Source', and not properties."
Our login panel uses up-to-date technology (a combination of AJAX and SSL) to send your email address and password to our servers in a secure way. Only the login panel uses this technology so you won't see the usual padlock, or other similar device, showing that the whole page is secure. Your data is as safe as it would be if we had secured the entire page.
All the information that we save for you is protected by firewalls and a wide range of IT security measures.