Every 35 seconds, someone chooses MORE THAN ^

Every 35 seconds, someone chooses MORE THAN ^

Trustpilot

Protecting customers with insurance since 2001

Existing customers

Manage your pet policy

What would you like to do today?

Make or track a claim, renew or get help with your pet policy.

Make a claim

Fill in a claim form or submit a vet bill

Track a claim

Find out what’s happening with your claim

Change your home address

Tell us you're moving

Retrieve a quote

Cost of living support

Visit our dedicated cost of living page for more information.

Renewals

Annual payers

If you pay annually please contact us to renew your policy.

Opening hours: Monday to Friday: 8am to 8pm, Saturday: 9am to 5pm

Or

Opening hours: Monday to Friday: 8am to 6pm, Saturday: 9am to 5pm

Monthly payers

If you pay by monthly Direct Debit, your policy will automatically renew. Before your policy renews it's important to check your cover still meets your needs.

You can opt out of automatic renewal at any time by contacting us.

Contact us about your pet policy

Got a question about your pet insurance?

View all pet FAQs

Your policy documents

The one you'll need depends on when you first got a quote for or bought your policy:

MORE THAN and Dogs for Good logos in a banner for the 2021 partnership.

Joining forces with Dogs for Good to transform lives

We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.

Learn about our partnership