Every 35 seconds, someone chooses MORE THAN ^

Every 35 seconds, someone chooses MORE THAN ^

Protecting customers with insurance since 2001

Existing customers

Manage your pet policy

What would you like to do today?

Make or track a claim, renew or get help with your pet policy.


Annual payers

If you pay annually please contact us to renew your policy.

Opening hours: Monday to Friday: 8am to 8pm, Saturday: 9am to 5pm


Opening hours: Monday to Friday: 8am to 6pm, Saturday: 9am to 5pm

Monthly payers

If you pay by monthly Direct Debit, your policy will automatically renew. Before your policy renews it's important to check your cover still meets your needs.

You can opt out of automatic renewal at any time by contacting us.

Contact us about your pet policy

Please choose another contact option

We’d love to help but we're currently unavailable. In the meantime, you can select another contact option, or we have a FAQ page that answers our most frequently asked questions.
Opening hours
Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm

Got a question about your pet insurance?

Your policy documents

The one you'll need depends on when you first got a quote for or bought your policy:

MORE THAN and Dogs for Good logos in a banner for the 2023 partnership.

Joining forces with Dogs for Good to transform lives

We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.

Learn about our partnership

Important information if you call us

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.