Manage your pet policy
What would you like to do today?
Make or track a claim, renew or get help with your pet policy.
Cost of living support
We understand that the rise in the cost of living is impacting everyone. If your circumstances have changed, or you're worried about paying your monthly premium, please get in touch with us. We may be able to help.
You can call us on 0800 048 1343 and we'll do our best to support you where we can.
Visit our dedicated cost of living page for more information.
If you pay annually please contact us to renew your policy.
- You can call us on 0330 102 3638
Opening hours: Monday to Friday: 8am to 8pm, Saturday: 9am to 5pm
- Speak to one of our team on live chat
Opening hours: Monday to Friday: 8am to 6pm, Saturday: 9am to 5pm
If you pay by monthly Direct Debit, your policy will automatically renew. Before your policy renews it's important to check your cover still meets your needs.
You can opt out of automatic renewal at any time by contacting us.
Contact us about your pet policy
Got a question about your pet insurance?
Your policy documents
The one you'll need depends on when you first got a quote for or bought your policy:
Joining forces with Dogs for Good to transform lives
We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.