We sell a policy every two minutes ^

We sell a policy every two minutes ^

Protecting customers with insurance since 2001

Existing customers

Manage your pet policy

What would you like to do today?

Make or track a claim or get help with your pet policy.


How do I renew my pet policy?

Your renewal invite letter will contain details of your renewal policy and your renewal price.

  • Monthly renewals

If you pay by monthly Direct Debit, your policy will automatically renew, but do check your cover still meets your needs. You can opt out of automatically renewing your policy at any time by calling the phone number at the top of your renewal letter.

  • Annual renewals

If you pay annually, you can accept your renewal by joining a live chat with one of our team through the Chat to us tab or calling the phone number on the top of your renewal letter.

Your policy documents

The one you'll need depends on when you first got a quote for or bought your policy:

Contact us about your pet policy

MORE THAN and Dogs for Good logos in a banner for the 2021 partnership.

Joining forces with Dogs for Good to transform lives

We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.

Learn about our partnership