We sell a policy every two minutes ^

We sell a policy every two minutes ^

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Protecting customers with insurance since 2001

Existing customers

Manage your pet insurance policy

What would you like to do today?

From viewing your policy documents to making a claim, you can manage your pet insurance policy with us online.

Renew your policy

How do I renew my pet policy?

Your renewal invite letter will contain details of your renewal policy and your renewal price.

  • Monthly renewals

If you pay by monthly Direct Debit, your policy will automatically renew so there's no need to contact us.

  • Annual renewals

If you pay annually, you can accept your renewal by calling the phone number on the top of your renewal letter.

Contact us about your pet insurance

Rewards to help pay towards your next renewal

Purchase pet insurance today and you could join our exciting loyalty programme MORE THAN REWARDS.

Earn cash rewards on everyday spending with brands you love - there’s no limit to how much you could save towards your next renewal!

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Find out more

Your policy documents

The one you'll need depends on when you first got a quote for or bought your policy: