Existing customers
Manage your pet insurance policy
What would you like to do today?
Make or track a claim or get help with your pet insurance policy.
Renew your policy
How do I renew my pet policy?
Your renewal invite letter will contain details of your renewal policy and your renewal price.
- Monthly renewals
If you pay by monthly Direct Debit, your policy will automatically renew, but do check your cover still meets your needs.
- Annual renewals
If you pay annually, you can accept your renewal by calling the phone number on the top of your renewal letter.
Contact us about your pet insurance
Joining forces with Dogs for Good to transform lives
We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.
Your policy documents
The one you'll need depends on when you first got a quote for or bought your policy: