Protecting customers with insurance since 2001

Protecting customers with insurance since 2001

Existing customers

Manage your pet policy

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Make or track a claim, renew or get help with your pet policy.

Contact us about your pet policy

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We’d love to help but we're currently unavailable. In the meantime, you can select another contact option, or we have a FAQ page that answers our most frequently asked questions.
Opening hours
Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm

Got a question about your pet insurance?

Your policy documents

The one you'll need depends on when you first got a quote for or bought your policy:

Important information if you call us

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.