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Protecting customers with insurance since 2001

Three employees.
Existing customers

Supporting you if you're struggling to pay

We understand that circumstances can change, and you may be experiencing financial hardship. Don't worry, we're here for you.

Three employees.

Need to talk to someone about your insurance payments?

If you're worried about affording your insurance due to a life change or rising costs, we may be able to help. Get in touch and we'll do our best to support you where possible.

Car

0800 316 8315

Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 6pm

Saturday: 9am to 5pm

Home

0800 197 5387

Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 6pm

Saturday: 9am to 5pm

Sunday: 9am to 4pm

Pet

0800 048 1343

Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 8pm

Saturday: 9am to 5pm

Check your insurance cover level is right for you

We understand that saving money is important, especially if you're experiencing financial difficulties. If you're thinking about reducing your cover or cancelling your policy, consider when you may need it. That way, you can make sure you have enough cover if something happens and you need to make a claim. Our team are here to talk to you about your options if you have any queries or concerns.

  • Compare our home or pet insurance cover levels
  • View your home or pet policy documents

Need to talk to us about your policy?

Find out how to get in touch if you need help with your policy

Need some free, independent advice?

These organisations offer advice, guides and tools for managing your finances.

MoneyHelper

A government backed service, offering impartial advice, guides, and online tools.

StepChange

For expert advice and fee-free debt management solutions.

National Debtline

Free and confidential debt advice service for people in England, Wales and Scotland.