Excludes optional extras. Based on 10% of new customers. MORE THAN data April 18 - September 18.
Prepare for the unexpected with £200 home emergency assistance as standard. If you experience an emergency, such as a burst pipe, which leaves your home unsafe or could cause further damage, call us and we'll aim to get an expert to you within 4 hours or less. Find out more about our home emergency cover levels.
MORE THAN authorised tradesperson arrived within 4 hours of customer calls in 80% of cases. MORE THAN data April 18 – September 18.
Your home is your biggest investment, so you'll get up to £1 million buildings cover as standard.
You'll get up to £100,000 contents cover for the things inside your home (limits apply).
If after a flood or fire your home is uninhabitable, we'll find you, your family and pets a place to stay while repair works are carried out (cover limits apply).
Our friendly sales, service and claims teams are always happy to assist you.
You'll get up to £1,000,000 cover for your buildings and up to £100,000 for your contents with our standard cover levels.
However, if you choose to buy our upgraded buildings and contents cover, you’ll benefit from a 5 Star Moneyfacts Rated policies - one of the highest quality ratings in the Insurance market.
Purchase home insurance today and you could join our exciting loyalty programme MORE THAN REWARDS.
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Buildings and Contents
Buildings only
Contents only
What's included as standard
*Must use authorised tradesperson
Optional add-ons and upgrades
Optional upgrade.
*£250 compulsory excess applies to accidental damage claim
Optional upgrade
Optional upgrade
Optional add-on
Optional add-on
What's included as standard
*Must use authorised tradesperson
Optional add-ons and upgrades
Optional upgrade
*£250 compulsory excess applies to accidental damage claim
Optional add-on
Optional add-on
Optional upgrade
Optional upgrade
What's included as standard
*Must use authorised tradesperson
Optional add-ons and upgrades
Optional upgrade
*£250 compulsory excess applies to accidental damage claim
Optional upgrade
Optional upgrade
Optional add-on
Optional add-on
Optional upgrade
That’s where home insurance comes in. Having home insurance means you won’t have to foot the bill should the unexpected happen, be that a fire or a burglary. Although it’s not a legal requirement to have home insurance, you might want to consider the peace of mind having a policy can bring you.
Home insurance is typically split into two parts: buildings and contents insurance. Buildings insurance covers you against damage to your home itself, for example the roof, whereas contents insurance covers the things inside it (anything that would fall out if you tipped it upside down - subject to policy exclusions). But how do you decide which is the best home insurance policy for you? You can buy both buildings and contents insurance in a combined policy or separately, depending on your needs.
Please note: if you are renting then you may not need to insure the building as this is usually the responsibility of your landlord, unless the tenancy agreement with your landlord requires you to insure the property.
You’ll be covered for a rebuild value of up to £1m, alternative accommodation for up to £30k (including any pets), locks and keys cover (cover limits apply), plus up to £200 for certain home emergencies (although you can upgrade this to £1,000 worth of cover if needed). Find out more about our buildings insurance.
House contents insurance will cover your belongings up to £100k, new for old cover (irreparable items such as carpets and furniture replaced with new ones - terms and conditions apply), £7500 for high value and high risk items, theft from outbuildings, £500 freezer food cover and £1000 locks and keys cover. Upgrade to get £11,250 for items moved temporarily away from home and £2000 for contents in the open. Find out more about our contents insurance.
Upgrade your policy from the standard £200 Home Emergency Assistance, to cover you up to £1,000. Should the worst happen, we’ll send one of our recommended tradespeople to come to your home and make it safe and secure. This upgraded cover will help to fix your electrical supply or main heating system failures, repairs to your roof or drainage systems.
Take the stress out of accidents – they happen but they don’t need to be an issue. Add accidental damage to your buildings insurance and you’ll be covered for accidental damage to drains and pipes, windows, baths and toilets. Add it to your contents insurance and you'll be covered for accidental damage to your carpets, furniture, TVs and computer equipment in your home.
Compulsory £250 excess applies.
New for old says what it does on the tin. In the event of loss or damage, we’ll replace items such as carpets and furniture (if they can't be repaired) with new ones. Simple!
Exclusions apply.
If you purchase our upgraded buildings insurance, one of the key benefits is that you'll get up to £5,000 trace and access cover. This means that after a leak has been fixed, we'll replace any part of your home that's been damaged in order to locate a water or heating system leak such as flooring. If water freezing in your pipes has caused the leak, we'll also repair the damaged pipe.
Wear and tear occurs naturally and is an inevitable part of ageing so is not covered by our home insurance policies. You wouldn't be covered for damage caused by rust, damp, condensation, fading and frost, or the effects of tasks such as cleaning, repairing and restoration of items in your home.
Storm damage can be complicated in terms of what is and isn't covered by your home insurance policy. Although a period of bad weather is unlikely to cause damage to your home, a violent storm could cause significant damage. If you lose any roof tiles, or worse, we'll help to repair it but damage to fences, hedges and gates isn't covered so make sure everything is secured outdoors if a period of violent stormy weather is forecast.
Manage your account
Make or track a claim
Find out more
Making a claim or tracking an existing claim.
Our home insurance cover options, exclusions and excess limits.
Changing your personal or policy details.
Your policy documents and how to access them.
Paying your premium, changing your payment type or amending your payment date.
Our renewals process, and how to cancel your Home Insurance policy.
How to contact us and where to send your documents.