Manage your home policy

Your cover will depend on the product you have purchased, so it's a good idea to check your policy schedule. You can find full details of the cover levels on our home insurance page.

Unfortunately, it is not currently possible to cancel your home insurance policy online.
Instead, contact us to make changes to your policy. Our team is here to help.

If you bought our standard buildings policy, you’re covered for damage to underground pipes and cables that service your home and you are legally responsible for.

This cover is for damage caused by any of the following:

• Fire
• Lightning
• Explosion
• Storm
• Flood
• Theft
• Water or oil leaking
• Riot
• Malicious damage
• Subsidence
• Landslip or heave
• Falling trees or branches
• Collision

If you chose to add accidental damage cover to your buildings policy, you’re also covered for accidental breakage. This also extends to accidental damage to cables and underground tanks that service your home and you're legally responsible for.

If you bought our upgraded cover, you’re also covered for tracing and accessing water or oil leaks in your home from your heating or water system. This means we’d pay the cost to repair any part of your building damaged to locate the leak such as removing flooring, up to the policy limit.

Our policies don’t cover blockages, unless they’re the result of damage caused by the above.