Existing customers
Manage your home policy
Due to extremely high call volumes you may experience longer wait times than usual.
You may find it's quicker to use our online services. Most queries can also be handled through our live chat.
- Fill in this form to make a claim
- Send your query by email
- Get answers to your frequently asked questions
What would you like to do today?
Make a claim, add high value items, renew online or get help with your policy.
Your policy documents
The one you'll need depends on when you first got a quote for or bought your policy:
Legal Services and Home Emergency Cover policy wording
Contact us about your home policy
Joining forces with Dogs for Good to transform lives
We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.