Existing customers

Manage your car policy

What would you like to do today?

Check or update your cover, renew online, make a claim or get help with your policy.

Manage your policy online

The easiest way to get documents and update your policy, without admin fees.

View and print your Certificate of Motor Insurance and get proof of your no claim bonus.
Change car, drivers, or address
Renew your policy
Make or track claims
Get help and support

SMART WHEELS young driver

LOW MILER

Payment deferral

Fill in our online form to apply for a payment deferral.

Legal Services

Add a number plate

Change your registration number or add a personalised plate.

Make a claim

For damaged windscreens or windows

Book a repair appointment with Autoglass on-line.

Retrieve your quote

Need short term cover?

Driving abroad? Taking another car for a spin? Or need to let someone else use your car for a few days? Email us and we'll be happy to help.

No Claim Bonus

If you’re not insured with us anymore but you need proof of your No Claim Bonus, email us using the form on this page and we’ll be happy to help.

Contact us about your car policy

We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however, rest assured will we respond to your query.

Emails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.

For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

Renew my policy

0330 102 3615

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 8pm

Saturday: 9am to 5pm

Sunday: 9am to 4pm

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.

Report a claim in the UK

0800 300 252

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

Existing claims

0330 102 3630

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 6pm

Saturday: 8am to 4pm

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

Report a claim from outside the UK

(+44) 330 102 4115

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 8pm

Saturday: 8am to 4pm

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

Glass Helpline

0800 731 3172

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

24 hours a day, 7 days a week

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

Emergency helpline - if you've been involved in an accident where anyone is injured

0800 300 252

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

24 hours a day, 7 days a week

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

Existing customers and sales

0330 100 0593

Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening hours

Monday to Friday: 8am to 8pm

Saturday: 9am to 5pm

Sunday: 9am to 4pm

If you have hearing or speech difficulties:

Textphone via Relay UK: Add 18001 before dialing; or
Download Relay UK App on your mobile or tablet

If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.

Got a question about your car policy

If you’ve bought a new car or personalised registration, it’s easy to update:

Please fill out this form

If you've bought an additional car you'll need to get a new car quote. Enjoy 15% off with our multi-car discount*, when you or anyone in your household insures any additional cars with us. An admin fee may apply for changes made over the phone.

* Excludes More Than Smart Wheels and Low Miler. Standard conditions and minimum premiums apply. Discount applies to new policies only. We may withdraw or replace offers at any time. Discount may be revoked if the first policy is cancelled.

You can get a copy of your Certificate of Motor Insurance in your online account area. From there you can view, save, and print your documents including your no claim bonus details, and other correspondence from MORE THAN. You can also request copies of your documents by getting in touch with us.

If you haven’t done so already, register or log into your online account area. It’s also worth checking your email inbox, including your spam or junk folder to ensure you haven’t missed important messages from MORE THAN.

If your policy has been cancelled, you can still get proof of your NCB years by accessing your cancellation letter. You can find this in your online account area under the Previous Policies section.

Read our car insurance FAQs

MORE THAN and Dogs for Good logos in a banner for the 2021 partnership.

Joining forces with Dogs for Good to transform lives

We are proudly partnering with Dogs for Good, a charity that empowers the lives of people living with disabilities through expertly trained dogs.

Learn about our partnership

15% off your car insurance*

Discount applied automatically. Excludes MORE THAN SMART WHEELS and LOW MILER.

* Offer ends 23 November 2021. Standard conditions and minimum premiums apply. Discount applies to new policies only. We may withdraw or replace offers at any time.

Manage your car policy

What would you like to do today?

Manage your policy online

SMART WHEELS young driver

LOW MILER

Payment deferral

Legal Services

Add a number plate

Make a claim

For damaged windscreens or windows

Retrieve your quote

Need short term cover?

No Claim Bonus

Contact us about your car policy

Email us

Call us

Send us a letter

Got a question about your car policy

Frequently asked questions

How can I change my car's registration number?

How can I access all my car insurance documents, including my Certificate of Motor Insurance and proof of No claim bonus?

Joining forces with Dogs for Good to transform lives

15% off your car insurance*

Your policy documents

Policy wording

Product information document (comprehensive)

Product information document (third party, fire and theft)

Essential information