Manage your car policy

You can get a copy of your Certificate of Motor Insurance in your online account area. From there you can view, save, and print your documents including your no claim bonus details, and other correspondence from MORE THAN. You can also request copies of your documents by getting in touch with us.

If you haven’t done so already, register or log into your online account area. It’s also worth checking your email inbox, including your spam or junk folder to ensure you haven’t missed important messages from MORE THAN. 

If your policy has been cancelled, you can still get proof of your NCB years by accessing your cancellation letter. You can find this in your online account area under the Previous Policies section.

Some insurers will accept your policy schedule as proof of No Claim Bonus (also known as No Claim Discount, NCB or NCD).

You can download and print your policy schedule which will contain proof of your NCB from your online account.

To request a copy of your No Claim Bonus, you can contact us. If your policy has been cancelled you can’t access your documents in the account area any more.  Your No Claim Bonus will be included in your cancellation email, or request one by e-mail.

From 1 September 2023, MORE THAN no longer offers car insurance to new or renewing customers.

If you're a current customer, there is no need to worry. Your car will continue to be insured and your cover will carry on as normal for your full policy year. You can get in touch with us to make a claim and make any other changes in all the usual ways. 

We will contact you in plenty of time before your renewal is due, with details about your options and what the next steps will be.

MORE THAN continues to remain a strong brand in the marketplace for home and pet insurance. A business decision has been made to concentrate on these products and withdraw from providing MORE THAN car insurance in 2023.

We will get in touch with you in plenty of time before your renewal is due, where you'll be asked to switch your current policy to Swinton Insurance.

If you'd prefer to make your own insurance arrangements and not be contacted by Swinton, you'll be given the option to opt-out.

No, your current MORE THAN car, SMART WHEELS or LOW MILER policy, will continue unaffected; you will be able to make changes, claim and contact us as normal.

If you are an existing MORE THAN customer with a home or pet policy, there is no impact to your insurance.

We will send you a letter a minimum of 30 days before you need to take any action, with details about your options and what the next steps will be.

We are able to provide communications in alternative formats if required and you can contact us in the usual way to request this.

No, your ongoing car insurance claim will continue to be dealt with by MORE THAN until the claim has been closed.

If the incident you are reporting occurs prior to the end date of your existing policy, you should report your car insurance claim to MORE THAN in the normal way. If the incident you want to report occurs after your car insurance cover has moved to another provider, you should report it to your new car insurance provider.