We sell a policy every two minutes ^

We sell a policy every two minutes ^

Protecting customers with insurance since 2001

Updates: Coronavirus help and support and changes to our travel and business products.

Make a claim

How to make a life insurance claim


We want to make the difficult times in life easier for you

You can find details below on what to do if you need to make a claim

For policies taken out after January 2003

01243 819201

Call our customer helpline

Please visit our contact us page to see our opening hours.

Calls may be monitored and recorded.

For policies taken out before January 2003

0800 939 394

Call our customer helpline

Please visit our contact us page to see our opening hours.

Calls may be monitored and recorded.

We're here to help

If you have hearing or speech difficulties you can use Relay UK via textphone by adding 18001 before dialling; or simply download the Relay UK app on your mobile or tablet.