How to make a claim


We want to make the difficult times in life easier for you.

You can find details below on what to do if you need to make a claim.
child walking in a field

For policies taken out after January 2003

  • Call our customer helpline on 01243 819201.
  • Lines are open 8am – 5.30pm, Monday to Friday.
girl in a field

For policies taken out before January 2003

  • Call the RSA customer helpline on 0800 939 394.
  • Lines are open 9am – 5pm, Monday to Friday.

Frequently asked questions

Looking for another life insurance page?

BUILD: MASTER