Contact us about your landlord policy
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Contact us about your landlord policy
We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however, rest assured we will respond to your query.
Emails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
Existing customers and sales
Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Opening hours
Monday to Friday: 9am to 5pm
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.
Claims (including emergency repairs and catastrophe claims)
Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Opening hours
24 hours, 7 days a week
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Advice line (please quote code number 71113 for this advisory service)
Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Opening hours
24 hours, 7 days a week
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
Complaints
PO Box 255
Wynmondham
NR18 8DP
To make changes to your policy, please contact us.
If you are unhappy with us for any reason please call the renewal line highlighted on your renewal paperwork. If we can’t solve your problem and you decide to leave us this year, we would need verbal confirmation from the policy holder.
Only the policy holder has authority to cancel the policy. If you need further help, please contact us.
Yes you can view and download the landlord insurance policy wording.