Contact us about your life insurance
What would you like to do today?
We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however, rest assured will we respond to your query.
Emails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
Monday to Thursday: 9:30am to 8pm
Friday: 9:30am to 5pm
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.
Opening hours
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.
Opening hours
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.
Opening hours
If you have hearing or speech difficulties:
- Textphone via Relay UK: Add 18001 before dialing; or
- Download Relay UK App on your mobile or tablet
If your query is not urgent, please fill in our online form, under the 'email us' section above, and we will get back to you within 5 days.
Send us a letter
PO Box 255
Wynmondham
NR18 8DP
When critical illness is added to a policy, you can choose between:
- A 'guaranteed' product, where the premium remains the same throughout the term of the policy, or
- A 'reviewable' product, where the premiums are fixed for the first five years, after which the insurer has the option to review your premiums on a regular basis.
If you need further help, please contact us.
Critical illness cover will pay out a lump sum on diagnosis of a condition as specified in the policy wording.
This could help improve your quality of life by paying for necessary treatment or home alterations, paying off your mortgage or covering regular bills.
Critical illness can be added to your Mortgage Life Insurance or your Term Life Insurance.
If you need further help, please contact us.
If you have taken out a life policy or a life policy with critical illness and guaranteed premiums, your premiums will not increase during the term of the policy.
Your premiums may increase if you add critical illness to your life cover and select a policy with reviewable premiums.
This is because your premiums are fixed for the first five years, after which the insurer has the option to review your premiums on a regular basis.
If you need further help, please contact us.