Why has my excess changed?

Remember to read your schedule carefully for all your policy details.

As your pet gets older, they are more likely to need medical help.

And because diagnosis and treatment are becoming more advanced all the time, vet fees are steadily rising.

So while your pets are getting constantly improving levels of care, the cost of claims is also rising.

That's why you may have noticed our new excess structure when your policy renewed. This allows us to continue to bring you our best cover possible at the level you choose for your pet.

Please read your schedule carefully for details of how the new excess applies to you and your pet.

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