Why has my excess changed?

Remember to read your schedule carefully for all your policy details.

As your pet gets older, they are more likely to need medical help.

And because diagnosis and treatment are becoming more advanced all the time, vet fees are steadily rising.

So while your pets are getting constantly improving levels of care, the cost of claims is also rising.

That's why you may have noticed our new excess structure when your policy renewed. This allows us to continue to bring you our best cover possible at the level you choose for your pet.

Please read your schedule carefully for details of how the new excess applies to you and your pet.

Contact us

Email or call

pet@morethan.com

Please include your policy number, name and personal contact information and for security reasons, please don't send payment information via email. We’ll respond to your message within 24 hours, Monday to Friday.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

0330 102 3638

Monday to Friday, 8AM to 6PM | Saturday, 9AM to 5PM | Sunday, closed.

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