How to access help and advice for your pet from vetfone.
As part of your policy you have 24 hour freephone access to vetfone.
vetfone is staffed by qualified RCVS vet nurses and they can advise on all aspects of being a pet owner, from grooming and feeding to behavioural advice.
You can call them any time of day or night on 0800 072 8190.
For security reasons, please don't include payment information on your email.
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm