Details of which vet bills we will cover.
You are covered for the cost of vet fees under your policy. But the amount you can claim depends on whether you have an Accident Only, Basic, Classic or Premier policy and is subject to the terms and conditions of your policy.
For more information either read your policy schedule you were sent when you bought your policy or download your policy documents.
Vet fees include the cost of:
These treatments and services must be provided by a vet or someone who works at a vets under the instruction of a vet.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Claims: 0330 100 7801
Existing customers: 0330 102 3638
Sales: 0330 100 7824
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Friday, 8am to 7pm and Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255