Details of how to change your pet policy, including changing your payment or personal details.
If you’d like to make changes to your pet policy details, please get in touch using one of the options below.
For security reasons, please don't include payment information on your email.
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm