Can I contact your recommended suppliers directly?

Find out how to arrange a visit from our recommended suppliers.


Yes, you can contact our recommended suppliers directly. The telephone numbers for them should have been provided at the initial call.

You can also find these on the claim confirmation email that you would have received. It's best for you to contact a supplier direct if you have a question for them, this allows them to quickly deal with your query and resolve it.

Contact us

Call us during opening hours

Sales: (8am to 8pm Monday to Friday, 8am to 4pm on Saturday, closed Sunday). 

Claims helpline (including emergency repairs and catastrophe claims): 0330 102 4098 (24 hours a day, 365 days a year).

Advice line: 01455 255015 (please quote code number 71113 for this advisory service).

Customer service: 0330 102 4501 (8am to 8pm Monday to Friday, 8am to 4pm Saturday, closed Sunday) to make changes to an existing policy.


Calls may be recorded and monitored.