What is a black box?

Everything you need to know about the black box we'll fit in your car

Can I drive my car before the black box is fitted?

You are insured from your policy inception date, but you’ll need to get your black box fitted within the first 14 days of cover, or your policy may be cancelled.

What important documents do I need to send?

Find out which documents you need to send us.

How can I access my dashboard?

After your black box has been fitted you’ll be able to log in to your dashboard or the SM>RT WHEELS app to check your score.

How does the black box measure my driving style?

Find out everything you need to know about how your driving style is measured.

Are there any curfews?

We have a usage score which can be affected by the time of day you are driving, and this applies to all of our MORE TH>N SM>RT WHEELS drivers. Find out more here.

How do top up miles work?

All you need to know about how top up miles work.

What happens if I don’t park at the location I originally declared?

If your car isn’t parked, the majority of the time, at the overnight location you declared when you took your policy out with us, you must contact us to amend your policy. Failure to do so may result in cancellation of your policy.

Will you make an allowance for my driving if I've only just passed my test?

We've calculated our policies to take into account the experience levels of our customers. Find out more here.

Can I still get a MORE TH>N SM>RT WHEELS policy if I don’t have my licence?

If you’ve just passed your test or have sent your licence off to the DVLA you can send us your driving test pass certificate instead.

How can I make changes to, or cancel, my MORE TH>N SM>RT WHEELS policy?

You must tell us if any of the information shown on your statement of fact changes. Find out more here.

Why might my policy be cancelled?

From failure to have your black box installed to unacceptable driving behaviour, find out more about why your policy could be cancelled.

How do I get rewards for a good driving style score?

Find out how to earn and keep track of your rewards and renewal discounts.

If I need to speak to someone in person how do I contact you?

Our telematics insurance for young drivers.