I have lost my pin number for my Reward card

Please visit www.purecard.com, log in to your online account and here you can see the PIN for your card. 

Alternatively please email: info@purecard.com or call 0344 800 6435

Customer service agents are available:

9am – 6pm Monday to Friday (excluding public Bank Holidays).

Email us

We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however rest assured will we respond to your query.

 

E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.

For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

You need to provide us with a number for us to call you back on if we need to discuss your policy.

Please enter the best number to call you back on if we need to discuss your policy.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

Please select
Please select
Make a change to my policy
Renew my policy
Cancel my policy
Make a payment
Make a general enquiry
Make a complaint

You need to tell us the main reason for contacting us about your policy.

Please select
Please select
Add top up miles
New car or registration number
New address
Add or remove a driver
Temporary such as driving abroad
New personal details
Other - I will provide more information

You need to tell us about the change to your policy.

This field is mandatory and needs to be completed.

You can tell us about a change to your policy up to 30 days in advance. Please don't enter a date in the past or anthing over one month in the future.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

For security reasons. please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

Contact Us

Phone
Give us a call

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

0345 072 4422

Opening hours

Claims: Monday to Friday, 9am to 5pm

Existing customers and sales: Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday 9am to 5pm

Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

BUILD: MASTER