Manage your policy

What would you like to do today?

From viewing your policy documents to making a claim, you can manage your pet insurance policy with us online.

Rewards that reduce your renewal

Find out more about our exciting loyalty programme MORE THAN REWARDS.

Earn cash rewards on everyday spending with brands you love - there’s no limit to how much you could save to help pay for your next renewal!

Find out more

Need to do something else?

We ask that you please only call us if you need to renew your policy in the next 5 days or to make a claim.

Customer services - 0330 102 2915 (Monday to Friday 9am to 5pm).

vetfone - 24/7 freephone veterinary helpline - 0800 072 8190 

Claims helpline - 0330 100 7801 (Monday to Friday 9am to 5pm).

Please note our phone lines will close at 5pm on Thursday 9 April and reopen at 9am on Tuesday 14 April for the Easter Bank Holiday weekend.

Need help?