Existing customers
Manage your home policy
Make changes, register a claim, renew, and get help with your home policy.
My policy number starts MTHP
Manage your home insurance policy 24/7
Sign into your home insurance account to view and make changes to your home insurance policy:
- View your policy documents
- View your payment schedule, if you pay monthly
- Change your address and contact details
- Add a joint policyholder
- Add or remove additional covers
- Add items valued at over £2,000
- Make a cancellation request
My policy number starts HI
All home insurance customers
Contact us about your home policy
Got a question about your home insurance?
Your policy documents
The one you'll need depends on when you bought your policy and what your policy number starts with. Please contact us if you're unsure:
Important information if you call us
Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.