Am I covered for home emergencies such as water leaks and loose roof tiles?

Find out how your standard £200 Home Emergency cover can help in these situations.

If you have a home emergency, such as a leak, as standard you get:

  • Access to our 24 hour legal and emergency repairs advice service
  • Up to £200 for emergency domestic disasters such as roof tiles coming off or structural damage.

Upgrade your Home Emergency cover

You can choose to increase this cover to £1000 with our Home Emergency optional extra. It also gives you up to £500 towards the cost of a new boiler (boilers must be under 15 years old and have been serviced in the last 12 months).

You can add this upgrade to your policy by contacting us on one of the options below.

Get help for a home emergency

To get help with a home emergency please call our freephone 24 hour home emergency helpline: 0800 300 684

Email us

We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however rest assured will we respond to your query.

 

E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.

For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

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You need to provide us with a number for us to call you back on if we need to discuss your policy.

Please enter the best number to call you back on if we need to discuss your policy.

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Please select
Please select
Make a change to my policy
Renew my policy
Cancel my policy
Make a payment
Make a general enquiry
Make a complaint

You need to tell us the main reason for contacting us about your policy.

Please select
Please select
New property address
New postal address
Add or remove cover
My property is not being lived in
New personal details
Add or remove someone
Other - I will provide more information

You need to tell us about the change to your policy.

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You can tell us about a change to your policy up to 30 days in advance. Please don't enter a date in the past or anthing over one month in the future.

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This field is mandatory and needs to be completed.

For security reasons. please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

Contact Us

Phone
Give us a call

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

0330 100 7783

If you need help securing your home, call our Home Emergency number: 0800 300 684

 

Opening hours

Claims: Monday to Friday, 9am to 5pm

Existing customers and sales: Monday to Saturday, 9am to 5pm

Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Post
Send us a letter

MORE THAN Customer Relations Team
PO Box 255
Wynmondham
NR18 8DP

BUILD: MASTER