Am I covered for home emergencies such as water leaks and loose roof tiles?

Find out how your standard £200 Home Emergency cover can help in these situations.

If you have a home emergency, such as a leak, as standard you get:

  • Access to our 24 hour legal and emergency repairs advice service
  • Up to £200 for emergency domestic disasters such as roof tiles coming off or structural damage.

Upgrade your Home Emergency cover

You can choose to increase this cover to £1000 with our Home Emergency optional extra. It also gives you up to £500 towards the cost of a new boiler (boilers must be under 15 years old and have been serviced in the last 12 months).

Find out more about our Home Emergency upgrade here:

You can add this upgrade to your policy by contacting us on one of the options below.

Get help for a home emergency

To get help with a home emergency please call our freephone 24 hour home emergency helpline: 0800 300 684

Email us

We’ll reply to your message within 24 hours, Monday to Friday

 

For security reasons, please don't include payment information on your email

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Contact Us

Phone
Give us a call

0330 102 3627​

If you need help securing your home, call our Home Emergency number: 0800 300 684

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Report a claim opening hours

Monday to Friday 8am to 8pm
Saturday 9am to 5pm
Sunday 9am to 4pm

BUILD: MASTER