To process your claim smoothly we’ll need to get some important details from you. Find out more here.
To process your claim smoothly we’ll need to know the following:
If you need help securing your home please call the Home Emergency number on 0800 300 684.
For security reasons, please don't include payment information on your email
Our claims centre: 0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Report a claim opening hours
Monday to Friday 8am to 8pm
Saturday 9am to 5pm