Our travel insurance explained


We all look forward to the day we head off for a well-earned break.

If the unexpected happens while you're away, your policy includes cover for lost luggage, accidents and travel delays.
Three levels of cover

You can tailor your cover level by choosing Silver Cover, Gold Cover or Diamond Cover.

Medical cover

We can provide cover for many pre-existing medical conditions.

Kids go free

Up to 6 children go free on a family policy. Some existing medical conditions are chargeable.

24/7 help and support

Online access to your travel account and 24/7 emergency helpline when you're abroad.

Whether you're heading off for a single trip or looking for multi trip insurance, we've got it covered.

Our travel insurance gives you the peace of mind to know you can sit back and enjoy your holiday!
a couple on a road trip

Silver, gold or diamond cover

Silver gives you the basic travel cover you should need for your trip. Gold adds things like missed connection cover, and provides increased cover for medical expenses and cancelling your trip, while Diamond gives the lowest policy excess (the bit you pay towards a claim) as well as the highest cover across all aspects of your policy.

A single trip travel insurance policy starts from only £10.99. Price based on policies purchased Dec 16 - March 17 on a healthy individual aged 26- 50, travelling to Europe for 4 days on a Silver policy. 

couple looking at a view

Cover for pre-existing medical conditions

We offer comprehensive travel insurance for customers with pre-existing conditions - after all you deserve a holiday too. Subject to medical screening and an extra premium might apply.

parents and child walking in the sea

Up to 6 kids go free

We offer cover for your partner, your family or the group you’re travelling with. Plus up to 6 children under 18 are covered for free on a family policy. Some existing medical conditions are chargeable.

man sat down with a phone and a rucksack

24-hour emergency assistance

Rest assured, you'll get access to a 24-hour emergency assistance phoneline when you're abroad. You can also access your policy documents in your online account whenever you need them.

girl with an ipad

Enhance your cover

You can add the following cover to your policy for additional protection:

  • Gadget cover
  • Excess waiver
  • Golf cover
  • Sports & activities cover
family jumping in the sea at sunset

Upgrade your cover

For those special trips you can upgrade your cover for:

  • Winter sports
  • A cruise
  • Business travel
  • A wedding

Need to check your policy details?

You can download the relevant policy wording below:
Policy documents for policies purchased on or after 14th February 2017, or renewed on or after 13th March 2017:

For policy numbers that start with MT - TRV please download

Travel insurance policy wording (AGA)
Travel insurance policy summary (AGA)
 
Policy documents for policies purchased between 25th April 2016 and 13th February 2017 inclusive, or renewed between 25th April 2016 and 12th March 2017 inclusive: 

For policy numbers that start with MT – TRV please download

Travel insurance policy wording (AGA)
Travel insurance policy summary (AGA)

 

For policies purchased or renewed before 25th April 2016:

For policy numbers that start with MT – TRV please download

Travel insurance policy wording (Amtrust)
Travel insurance policy summary (Amtrust)

 

Frequently asked questions

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