How soon do I have to send the documents after taking out the policy?

Find out how long you have to send us relevant documents for your policy.

You have 21 days from the policy start date to send us the documents. If we don’t receive them within this time we may have to cancel your policy.

If you can’t find your documents or only have limited documentation, please email us at

Contact us

In order for us to protect our staff it has become necessary to close our sales and servicing phone lines.

If you need to get in touch with us, please fill in our online form and we will get back to you within 3 working days.

0330 102 4518

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