I’ve just bought the vehicle and do not have my V5C.

Find out what to do if you don't have a V5C.

I’ve got most of my documents ready to send you but I’m still waiting for one more. What should I do?

What to do if you're awaiting documents to send us.

Why do I need to send you copies of my documents?

Find out why we need you to send in certain documents.

My driving licence is with the DVLA so I can’t send it to you.

Find out what to do if you don't have your licence available to send us.

How soon do I have to send the documents after taking out the policy?

Find out how long you have to send us relevant documents for your policy.

How do I register for online policy servicing?

Find out how to register for online servicing if you have a van choice policy.

Does it matter that the name on the V5 is different to the name on the policy?

The name of the policyholder must be the same as on the V5.

Do I need to send driving licences for all named drivers?

Information on what we'll need to see for all named drivers.

Changing your personal or policy details.