We've created a preferred referral network of vets who will provide your pet with the highest standards of care during their treatment at competitive prices. This could help you to maximise the amount of treatments under your pet policy cover.
We'll also be able to pay most of the vets in our network directly for the treatment costs removing the need for you to claim the costs back (subject to vet agreement and excesses apply).
If there isn’t a referral vet in your area at the current time or if for any reason you wish to use a vet that isn't in our Network, please contact us on 0330 100 6445. Otherwise you'll need to pay £200 of the referral vet bill yourself. This amount is in addition to your policy excess.
If your pet needs emergency treatment for a situation that if not resolved immediately it may lead to a loss of life or cause a serious threat to the present or ongoing health of your pet, you will not have to pay the additional £200 excess regardless of which referral vet you visit.
Calls may be recorded and monitored.