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Contact us Existing customers

Contact us about your home insurance

Get a quote online

Save time by using our online form

 

> Available 24/7

> Quick and simple

> Get your price now

 

Start my quote

Make changes to your policy online

Renew your policy

Make a payment query

Request policy documents

Add high value items

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Start your claim online

Save time by using our online form

 

> Available 24/7

> Quick and simple

> Know your claim is logged

 

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Answer your query now

Use our online help hub 24/7

 

> Quickly find answers to your questions

> No need to pick up the phone

> Common policy questions answered

 

Visit our online help hub

Email us

We'll do our very best to get back to you within 5 days. Due to the high demand we are experiencing, this may take a little longer, however rest assured will we respond to your query.

 

E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.

For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

You need to provide us with a number for us to call you back on if we need to discuss your policy.

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Please enter the best number to call you back on if we need to discuss your policy.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

Please select
Please select
Make a change to my policy
Renew my policy
Cancel my policy
Make a payment
Make a general enquiry
Make a complaint

You need to tell us the main reason for contacting us about your policy.

Please select
Please select
New property address
New postal address
Add or remove cover
My property is not being lived in
New personal details
Add or remove someone
Other - I will provide more information

You need to tell us about the change to your policy.

This field is mandatory and needs to be completed.

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You can tell us about a change to your policy up to 30 days in advance. Please don't enter a date in the past or anything over one month in the future.

This field is mandatory and needs to be completed.

This field is mandatory and needs to be completed.

Show help

For security reasons. please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.

Contact Us

Phone
Give us a call

If your query is not urgent, please fill in our online form and we will get back to you within 5 days.

0330 100 7783

If you need help securing your home, call our Home Emergency number: 0800 300 684

 

Opening hours

Claims: Monday to Friday, 8am to 7pm and Saturday, 9am to 1pm

Existing customers and sales: Monday to Friday, 8am to 7pm and Saturday, 9am to 5pm

Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Post
Send us a letter

MORE THAN Customer Relations Team
PO Box 255
Wynmondham
NR18 8DP

Our Cover

About Us

MORE THAN is a trading name of Royal & Sun Alliance Insurance plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323).

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