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Protecting customers with insurance since 2001

Updates: Coronavirus help and support and changes to our business products.

Girl with puppy that is chewing a shoe.

Puppy insurance

25% online discount for new customers

  • Our Premier cover is 5 Star Defaqto Rated*
  • We pay out on 91% of claims**
  • We can pay your vet directly
Girl with puppy that is chewing a shoe.

Subject to vet agreement, excess applies.

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The right cover for your new puppy

Our cover gives you peace of mind so you can get on with welcoming your new puppy into your home and enjoying the exciting times ahead. You can take out cover from when your puppy is eight weeks old.

We provide the cover you need

We offer a choice of cover types so you can find one to suit your pet and your pocket. With no animal NHS, you'll want to cover the health of your furry friend.

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24/7 advice with vetfone

If your puppy's unwell or you just need advice, we're here for you. We're one of the only insurers to offer vetfone, a freephone veterinary advice service open 24 hours a day, every day. Feel free to call any time with concerns over your new puppy.

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Dog with red lead.

Third party liability cover

Puppies can get a little overexcited, so it's good to know that you're covered if they cause any damage to another property or injure someone.

If you have third party liability cover for your puppy elsewhere, our cover will only apply when your other cover ends. Third party liability cover is available on all 4 of our puppy insurance cover levels.

Cover for your puppy abroad

We'll cover your dog for healthcare and emergency expenses within certain European countries for added peace of mind when travelling or taking your dog on holiday. Available on all our policies except Accident Only.

UK-based call centres

Our friendly UK sales, service and claims teams are always happy to assist you.

It's easy to make a claim

You'll benefit from a straightforward claims process if your puppy's unwell and needs to see a vet. Ask your vet to help you complete your claim form and email it back to us. If your vet agrees, we can pay them directly so you're not out of pocket. Policy excesses apply.

Important information

  • *Our Defaqto Rating applies to Premier £4,000 or £12,000 and Classic £8,000
  • **MORE THAN data January to December 2020