How do I make and track a Home Insurance claim?

Make a home claim

If you need some emergency assistance we’re here to help on 0800 300 684.

To start a claim online simply click here.

You’ll need to have your Policy Schedule to hand and as many details of the damage as possible.

Track a home claim

To track an existing claim please contact us using one of the options below.

Phone>

We're currently OPEN.

Please call us on 03301 007 783.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 8pm
  • Saturday, 9am to 5pm.
Email & Post>

Email

Please Email home@morethan.com

Include as much as detail as possible, including your policy number, name and personal contact information, but for security reasons please don't send us payment information by Email.

We’ll respond within 24 hours, Monday to Friday.

Post

You can also write to us at:

MORE TH>N Customer Services
PO Box 825
Colmore Gate
Birmingham
B3 2AY

Thanks for your feedback

Please don't enter any personal information (such as your policy number, email address or password) in the box above.

More For Our Customers

MORE TH>N - News and Information

MORE TH>N brings you all the news and information about what we cover, what we do and what that means for you, including flood advice.

Customer loyalty discount

You already trust us with your insurance, so we want to thank you by offering you a great deal on other selected insurance products.