With our lowest level of cover your pet will be covered for unexpected mishaps. You'll be able to claim vet fees for a period of 12 months from the treatment for an accident or until the vet fees limit is reached.
Your pet will be covered for accidents or illness for 12 months from the point of treatment or until the vet fees limit you have chosen is reached.
Your pet will be covered for accidents or illness up to your chosen vet fees limit for each condition, until the limit is reached.
With Premier, our lifetime policy, your pet is covered for injuries and illnesses (including one-off, reoccurring and ongoing) up to your chosen vet fees limits, as long as you renew each year and there’s no break in cover.
Your price will increase at renewal, because as your pet gets older they're more likely to get ill, and also when a claim has been paid. Your excess will increase when your pet turns 9.
Cover up to three pets on one policy when you buy online, or more if you call. If you'd like your pets to be on different cover levels, call us on 0330 100 7824 - quote PETNET.
If your pet's not well and you’re unsure what to do, you can call our freephone veterinary advice service, day or night.
Get a 10% multi-pet discount for each pet you insure with us (discount applies where pets are on the same policy), plus a 15% online discount. We'll apply these consecutively.
Ask your vet to help you complete your claim form and email it back to us. If your vet agrees, we can pay them directly so you're not out of pocket. Policy excesses apply.
Pre-existing and hereditary conditions, ongoing illness, as well as how your pet's age can affect your cover.
Changing your personal or policy details.
Making a new pet insurance claim or tracking an existing claim.
Our pet insurance renewals process, and how to cancel your policy.
What's included in our different cover levels, plus our exclusions, excess amounts and vet fees limits explained.
Your policy documents and how to access them.
Paying your pet insurance premium, changing your payment type or amending your payment date.
How to contact us and where to send your documents.