With our lowest level of cover your pet will be covered for unexpected mishaps. You'll be able to claim vet fees for a period of 12 months from the treatment for an accident or until the vet fees limit is reached.
Your pet will be covered for accidents or illness for 12 months from the point of treatment or until the vet fees limit you have chosen is reached.
Your pet will be covered for accidents or illness up to your chosen vet fees limit for each condition, until the limit is reached.
Our lifetime cover is rated 5 Stars by Defaqto. We’ll cover treatment for all accidents or illness up to your chosen total vet fees limit each year your pet is insured.
Cover up to three pets on one policy when you buy online, or more if you call. If you'd like your pets to be on different cover levels, call us on 0330 100 7824 - quote PETNET.
If your pet's not well and you’re unsure what to do, you can call our freephone veterinary advice service, day or night.
We'll give you a 10% multi-pet discount for each pet you insure with us plus a 10% online discount (discounts applied consecutively).
Ask your vet to help you complete your claim form and email it back to us. If your vet agrees, we can pay them directly so you're not out of pocket. Policy excesses apply.
Pre-existing and hereditary conditions, ongoing illness, as well as how your pet's age can affect your cover.
Changing your personal or policy details.
Making a new pet insurance claim or tracking an existing claim.
Our pet insurance renewals process, and how to cancel your policy.
What's included in our different cover levels, plus our exclusions, excess amounts and vet fees limits explained.
Your policy documents and how to access them.
Paying your pet insurance premium, changing your payment type or amending your payment date.
How to contact us and where to send your documents.