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Why choose our pet cover?

Our pet insurance customers get the following benefits as standard:
It's easy to make a claim

Ask your vet to help you complete your claim form and email it back to us. If your vet agrees, we can pay them directly. On average 93% of all claims are paid, and we pay your vet direct.  

Subject to your vet's agreement. Policy excesses apply. MORE THAN claims September 18 – August 19. Please note there can always be a risk in sending personal information via email.

24/7 pet health advice from vetfone

If you have a question about your pet's diet or if they're feeling unwell and you’re unsure what to do, you can call vetfone, our freephone veterinary advice service, any time of the day or night.

Cover for your pet

You can pick the pet insurance that best suits your pets needs from our four cover options.

Your price will increase at renewal, because as your pet gets older they're more likely to get ill. A claim being paid can also cause your renewal price to increase significantly. Your excess will increase when your pet turns 9.

We've got some great cover included

As standard or as optional extras, depending on the cover level you choose.
Pet's abroad cover

No one gets left behind this year. Pack up the whole family for your next adventure with our pet's abroad cover. We cover your dog or cat for healthcare and emergency expenses in certain European countries. Excludes accident only cover and is optional for Basic cover.

Lost and found cover

Does your pet love to roam too far from home? You could claim towards the cost of advertising or offering a reward for their safe return if they go missing or they are stolen with our lost and found cover. Our Classic and Premier cover levels include this as standard. 

Conditions and exclusions apply.

How we calculate your pet insurance cost

All pets are totally unique, which is why we give you a personalised quote to cover the cost of protecting your pet. Different things can affect the cost of their insurance, such as:
Vets

Improvements in treatment care can cause the cost of looking after your pet to increase.

Age

It happens to the best of us. As your pet ages, pet insurance costs increase, because as your pet gets older, they're more likely to get ill.

Breed

No two pets are the same and their differences can cause the cost of insurance to vary.

Claims

A claim being paid can also cause your renewal price to increase.

Vets costs and cover

It's always better to be safe than sorry when it comes to your pet.

Throughout your pet's life, they may experience accidents, short-term illnesses and require ongoing treatments. When you need your vets help, pet insurance can support you through these tougher times by assisting with the cost of vet fees. Here's a peek into what vet costs your pet insurance can cover:

 

Accidents

If your pet has been in an unexpected accident resulting in an injury, we can help towards the vet costs involved. This is included with all 4 cover levels of our pet insurance.

Short-term illnesses

A short-term illness, such as an ear infection, can be a cause for concern and well worth a trip to the vet. We'll support with their recovery by helping towards the vet fees. This is included with our Basic, Classic and Premier pet insurance cover levels.

Ongoing treatments

Some pets can develop longer term conditions, such as thyroid issues or arthritis, which will need ongoing treatment to keep them happy and comfortable day to day. If such conditions develop whilst you're insured with us, our Classic and Premier pet insurance cover levels will help towards vet costs involved.

What to consider when getting a kitten

Cats are our favourite fluffy companions. Check out our top tips on what to consider when getting a kitten.

Caring for your pet during the summer

Help your pet if they look like they’re struggling with the summer heat with our guide here.

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