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We are following the latest Government advice and are therefore changing the way we work in order to protect our staff. We are still working tirelessly to make sure we are there for our MORE THAN customers but in order to support our most vulnerable customers and those most in need we ask that you do not call us unless it is absolutely necessary.

Home insurance

0330 102 3627 for changes to your home insurance policy

0330 100 7783 to make a home insurance claim

Find our call centre opening times here.

Car insurance

0330 102 2911 for changes to your car insurance policy

0800 300 252 to report a claim in the UK

+(44)330 102 4115 to report a claim outside of the UK

0800 300 252 for emergency recovery, 24 hours a day, 7 days a week

Find our call centre opening times here.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.