Can I get cover in the event of scheduled airline failure?

Find out what we cover as standard.

Scheduled airline failure cover is offered as standard.

We’ll pay up to £1,500 in the event of insolvency of the scheduled airline which isn’t part of an inclusive holiday, prior to departure, or in the event of insolvency after departure. This also includes cover against additional costs which are incurred by you for replacing part of the flight arrangements or - if curtailment of the trip is unavoidable - the costs of return flights to your home country.

Contact us

Call us during opening hours

New quotes: 03301 007 825 Monday to Friday, 8am to 7pm, Saturday 9am to 5pm.

Claims:

  • For policies purchased on or after 14th February 2017, or renewed on or after 13th March 2017:  0330 100 6474 Monday to Friday, 8am to 6pm.
  • For policies purchased between 25th April 2016 and 13th February 2017 inclusive, or renewed between 25th April 2016 and 12th March 2017 inclusive: 0330 102 2940 Monday to Friday, 8am to 6pm.
  • For policies purchased or renewed before 25th April 2016: 0800 197 2346 Monday to Sunday, 8am to 8pm.

Emergency medical assistance:

  • For policies purchased or renewed on or after 25th April 2016: +44 208 603 9884 available 24/7, 365 days a year.
  • For policies purchased or renewed before 25th April 2016: +44 1243 621 183 available 24/7, 365 days a year.

Customer service enquiries:

Easter bank holiday opening hours:
Good Friday: closed
Easter Monday: 9.30am - 3pm

0345 078 7502

Monday to Friday, 8AM to 7PM | Saturday, 9AM to 5PM | Sunday, closed.

BUILD: MASTER