Details of how to make a complaint about MORE TH>N pet insurance.
We’re here to help resolve your complaint. Before you contact us, it might be useful to read our complaints procedure.
Calls may be recorded and monitored.
If you have hearing or speech difficulties you can contact us using Minicom on 0800 300 836.
You can email us with your complaint at firstname.lastname@example.org. Please include your policy number, name and personal contact information and as much detail as possible about your complaint.
For security reasons please do not send any payment information by email. We’ll respond to you within 24 hours, Monday to Friday.