Manage your pet policy
What would you like to do today?
Make or track a claim, renew or get help with your pet policy.
Contact us about your pet policy
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We’d love to help but we're currently unavailable. In the meantime, you can select another contact option, or we have a FAQ page that answers our most frequently asked questions.
Opening hours
Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm
Got a question about your pet insurance?
Your policy documents
The one you'll need depends on when you first got a quote for or bought your policy:
Important information if you call us
Please note that additional charges may apply if you call from your mobile phone. Calls may be recorded and monitored.