Will my renewal price be the same as last year?

How we work out your pet insurance renewal price.

Your renewal price is re-calculated each year based on the information we hold about you and your pet.

Your renewal pack

Details of your policy will be sent to you in a pack a few weeks before your renewal date. This pack will have all of the details of your policy, including your renewal price. 

Get in touch

For further information about your renewal please get in touch using one of the options below.

Contact us

Email or call


Please include your policy number, name and personal contact information and for security reasons, please don't send payment information via email. We’ll respond to your message within 24 hours, Monday to Friday.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

0330 102 3638

Monday to Friday, 8AM to 6PM | Saturday, 9AM to 5PM | Sunday, closed.