Remember to read your schedule carefully for all your policy details.
Pets who have never made a claim automatically moved to our new excess structure when their policy renewed.
Meanwhile, pets who have made a claim remain on their existing excess.
Please read your schedule carefully for details of how the excess applies to your pets.
For security reasons, please don't include payment information on your email
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm