You should receive an invitation to renew 21 days before your renewal date.
Your renewal invite letter will contain details of your renewal policy and your renewal price.
If you pay by monthly Direct Debit, your policy will automatically renew so there's no need to contact us.
If you pay annually, you can accept your renewal by calling the phone number on the top of your renewal letter.
For security reasons, please don't include payment information on your email.
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm