Contact us by email or phone.
To cancel your policy you'll need to get in touch with us by email or phone.
If you’re thinking about changing your pet insurance provider, to try and get a better price, be aware when taking out a new policy:
For security reasons, please don't include payment information on your email.
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm