How can I pay for my annual Pet Insurance?

If you pay annually it means you'll pay for your policy in one go and only have to pay once a year.

Payment details

When you buy your policy we'll ask you for details of the account you want the payment to be taken from. You'll also be given the option to store these payment details to make it easier to pay for your renewal. 

Your renewal details

You'll always be sent details of your renewal a few weeks before the renewal date and you'll have the option to review your new policy and also to pay for the policy with different payment details.

To discuss the payment of your policy please contact us using one of the options below.




We're currently CLOSED. Please see our opening hours below.

Please call us on 0330 102 3638.

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

Opening times

  • Monday to Friday, 8am to 6pm
  • Saturday, 9am to 5pm.
Email & Post>


For general enquiries please Email

For claims please Email

Include as much as detail as possible, including your policy number, name and personal contact information.  For security reasons please don't send us payment details by Email.

We’ll respond to your Email within 24 hours, Monday to Friday.


You can also write to us at:

MORE TH>N Pet Insurance
PO BOX 15769
B2 2RA

Quote reference: PETNET.

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