Find out about the cover we offer for older pets.
Unlike some other insurers, we won't stop insuring your pet just because they're getting older. However, claims due to the death of your pet as a result of illness will be excluded once they have turned 9 years old.
If you need more information please get in touch using one of the options below.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
We ask that you please only call us if you need to renew your policy in the next 5 days or to make a claim.
0330 102 3638
Please note our phone lines will close at 5pm on Thursday 9 April and reopen at 9am on Tuesday 14 April for the Easter Bank Holiday weekend.
If your query is not urgent , please fill in our online form and we will get back to you within 5 days.
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Monday to Friday 8am to 6pm