What will I receive in my welcome pack?

The documents you will receive when you purchase a pet insurance policy.

When you take out a pet insurance policy, you'll receive the following documents in the post:

  • A covering letter
  • Your policy schedule
  • Policy wording

If you have opted to pay monthly, you'll also receive:

  • Confirmation of your Direct Debit details
  • Your fixed sum loan agreement
  • Advance notice of your Direct Debit instalments

Check your paperwork

Your policy schedule together with the policy wording forms the basis of your annual insurance contract with us. These details are a record of the information provided to MORE TH>N.

Please check that they are correct and let us know using one of the options below if you need to make any changes.

You must tell us within 30 days of any change in circumstances.

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