How to pay for a payment you have missed for your pet insurance.
If you have missed a payment for your pet policy, you can simply give us a call on the phone number below and we can take the payment over the phone.
Just tell us the details of the debit or credit card you want the payment to be taken from and the amount you want to pay.
Terms and conditions apply depending on how long the payment has been missed.
For security reasons, please don't include payment information on your email.
0330 102 3638
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
Monday to Friday 8am to 6pm
Saturday 9am to 5pm