How to pay for a payment you have missed for your pet insurance.
If you have missed a payment for your pet policy, you can simply give us a call on the phone number below and we can take the payment over the phone.
Just tell us the details of the debit or credit card you want the payment to be taken from and the amount you want to pay.
Terms and conditions apply depending on how long the payment has been missed.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Claims: 0330 100 7801
Existing customers: 0330 102 3638
Sales: 0330 100 7824
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255