If you bought your policy via a site such as Quidco/Topcashback
When you buy a policy via a cashback site it can take up to six months for you to get paid.
If you've not received your cashback after this period please contact the cashback website direct as MORE TH>N customer managers will not have access to the specific details of the offer.
If you bought your policy direct with MORE TH>N using our cashback offer
We'll pay you cashback within 90 days of the start of your policy. If after 90 days you haven't received your cheque please email firstname.lastname@example.org using the subject line 'Cashback query'.
Make sure you include your name, address, policy number and contact details.
Find out more information on how long it will take to get cashback.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Claims: 0330 100 7801
Existing customers: 0330 102 3638
Sales: 0330 100 7824
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Friday, 8am to 6pm and Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255