What happens to my vet fee excess if my pet turns nine during a course of treatment?

Your vet fee excess and the rules that apply when your cat or dog turns nine years old.

Different rules apply for pets turning nine years old, depending on which policy you choose. 

Accident Only

The excess that you must pay depends on the age of your pet at the start of their treatment.

  • You will pay £150 for each new accident or injury, if at the time of first vet treatment your pet is 9 years old or over.
  • You will pay £75 if your pet is under 9 years old. 

Basic & Classic

The excess that you must pay depends on the age of your pet at the start of their treatment.

  • You will pay £150 for each new condition, if at the time of first vet treatment your pet is 9 years old or over.
  • You will pay £75 if your pet is under 9 years old.

If you've chosen a voluntary excess, you'll also pay 10% of the rest of the cost of any further vet treatment, regardless of the age of your pet. 

Premier

The excess that you must pay depends on the age of your pet at the start of their treatment. One fixed excess applies, regardless of the number of claims, for each period of insurance.

  • You will pay £150 if at the time of first vet treatment during each period of insurance your pet is 9 years old.
  • You will pay £75 if your pet is under 9 years old.

If you've chosen a voluntary excess, you'll also pay 10% of the rest of the cost of any further vet treatment, regardless of the age of your pet.

Further information

For more information you can refer to the pet policy wording.

You can also get in touch using one of the options below.

Contact us

Call us during opening hours

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

 

0330 102 3638

Monday to Friday, 8AM to 6PM | Saturday, 9AM to 5PM | Sunday, closed.

Contact us

Call us during opening hours

Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.

 

0330 102 3638

Monday to Friday, 8AM to 6PM | Saturday, 9AM to 5PM | Sunday, closed.

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