How do I make and track a pet insurance claim?

How to start a claim or check on the progress of a claim.

Before taking your pet to the vet, it makes sense to check your cover, excess and exclusions.

Don’t forget, for urgent advice you can call the freephone vetfone helpline any time on 0800 072 8190.

If you do need to make a claim, try our new online tool.

You can start any claim through it, and it’s geared at helping you fast-track your repeat medication claims.

Plus, you can track the status of any claim here – and even view your entire claims history.

Email us

We’ll reply to your message within 24 hours, Monday to Friday

 

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Contact Us

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Give us a call

0330 100 7801

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Monday to Friday 8am to 6pm
Saturday 9am to 5pm
Sunday, closed

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