Making a new pet insurance claim or tracking an existing claim.

What should I do if my dog or cat has been involved in an accident?

Find out whether you need to make a claim if your pet has been involved in an accident.

What excess applies to my vet fees?

Please read your schedule carefully for details of how the excess applies to each of your pets.

How do I make and track a pet insurance claim?

How to start a claim or check on the progress of a claim.