Making a new pet insurance claim or tracking an existing claim.

What should I do if my dog or cat has been involved in an accident?

Find out whether you need to make a claim if your pet has been involved in an accident.

What happens to my vet fee excess if my pet turns nine during a course of treatment?

Your vet fee excess and the rules that apply when your cat or dog turns nine years old.

How do I make and track a pet insurance claim?

How to start a claim or check on the progress of a claim.