Joint policies and paying out once on life insurance claims

If your life insurance policy is in joint names it will pay out on a ‘joint life first death’ basis.

This means the insurer pays the sum assured only once and payment will be made in the event of the first death on the policy.

If your life insurance policy is in joint names it will pay out on a ‘joint life first death’ basis. 

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Policies bought after 200301243 819 201 (Monday to Friday 8.30am to 5pm)

Policies bought before 20030800 939 394 (Monday to Friday 9am to 5pm)

Health Insurance policies bought through RSA: 0800 028 1337 (Monday to Friday, 8am to 7pm and Saturday, 9am to 1pm)

Please note that charges may apply if you call from your mobile phone.

Calls may be recorded and monitored.

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