Find out what you'll need in addition to your policy number.
Depending on the claim you're making, in addition to your policy number you may be asked to provide:
If you've been burgled or had items stolen, you should notify the police immediately and also give us the crime reference number.
For security reasons, please don't include payment information on your email.
0330 102 4098 (including emergency repairs and catastrophe claims)
Advice line: 01455 255015 (please quote code number 71113 for this advisory service).
Please note that charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
Phone opening hours
24 hours a day
365 days a year