Find out what you'll need in addition to your policy number.
Depending on the claim you're making, in addition to your policy number you may be asked to provide:
If you've been burgled or had items stolen, you should notify the police immediately and also give us the crime reference number.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
Existing customers and sales: 0330 102 4501
Claims: 0330 102 4098 (including emergency repairs and catastrophe claims)
Advice line: 01455 255015 (please quote code number 71113 for this advisory service).
Claims: Monday to Friday, 9am to 5pm
Existing customers and sales: Monday to Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255