You must tell us if your property will be left empty for a long period of time as it may affect your cover.
If you're going away for a long period of time and your home is going to be empty, you need to let us know.
Your home policy covers your home with the assumption that it is occupied. Unoccupied properties are more at risk so some elements of your cover may be restricted whilst it is unoccupied.
Please contact us using one of the options below to let us know when you'll be away.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Claims: Monday to Friday, 8am to 6pm
Existing customers and sales: Monday to Friday, 8am to 6pm and Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255