It’s easy to amend or set up a Direct Debit payment on your policy.
To change your payment type to Direct Debit or to amend the payment date, please contact us on one of the options below.
Please ensure you have the details of the account that the Direct Debit will be paid from to hand, including the account number and sort code.
If you have a query about a payment or your payment dates, please complete and submit our payment query form.
E-mails are not encrypted so please only provide us with the requested information, and we will be back in touch if we require any more information to complete your request.
For security reasons please do not send sensitive information such as bank, debit or credit card details via email. MORE THAN cannot be held responsible for information transmitted in this way.
If your query is not urgent, please fill in our online form and we will get back to you within 5 days.
0330 100 7783
If you need help securing your home, call our Home Emergency number: 0800 300 684
Claims: Monday to Friday, 8am to 6pm
Existing customers and sales: Monday to Friday, 8am to 6pm and Saturday, 9am to 5pm
Please note that any charges may apply if you call from your mobile phone. Calls may be recorded and monitored.
MORE THAN Customer Relations Team
PO Box 255